Teaching on experience design
Design is not just how it looks. Design is how it feels. And in events, feeling is everything.
JI
Jony Ive

The Essence of Experience: Beyond Aesthetics

Jony Ive's assertion that "design is not just how it looks. Design is how it feels. And in events, feeling is everything" invites us to reconsider the very nature of design and experience. This statement transcends mere visual appeal, urging us to delve into the emotional and sensory dimensions that shape our interactions with the world. In an age where superficiality often reigns, understanding the depth of feeling in design becomes crucial for creating meaningful experiences that resonate with individuals on a profound level.

As we navigate through our increasingly complex lives, the significance of feeling in design becomes even more pronounced. It is not merely about aesthetics; it is about the emotional resonance that design can evoke. This perspective challenges us to engage with our environments and experiences more holistically, recognizing that the true power of design lies in its ability to connect with our innermost selves. By embracing this understanding, we can cultivate experiences that are not only visually appealing but also deeply transformative.

The image / the metaphor

At its core, Jony Ive's quote employs vivid imagery that distinguishes between the superficial and the profound. The phrase "how it looks" conjures a visual landscape, suggesting a focus on surface-level attributes, while "how it feels" evokes a sensory and emotional response. The verbs chosen—"design" and "feel"—imply an active engagement with the world, inviting us to explore the interplay between our perceptions and our emotions. This duality highlights the importance of creating experiences that resonate beyond mere appearances.

Diving deeper into the metaphor, we can see that "feeling" encompasses a wide range of human experiences, from joy and wonder to discomfort and nostalgia. It suggests that design is not a static entity but a dynamic interaction that unfolds in real-time. The magic of the moment, as it were, is found in the emotional currents that flow through our experiences, shaping our memories and influencing our perceptions. This understanding encourages us to approach design as a living, breathing entity that has the power to evoke profound emotional responses.

In the speaker's tradition

Jony Ive's insights resonate deeply within the tradition of experience design, which emphasizes the importance of user-centered approaches that prioritize emotional engagement. This aligns with concepts such as "bhakti," the devotion that fosters a deep connection between the individual and the experience, or "kenosis," the act of self-emptying that allows for a more profound engagement with the world. In this context, design becomes a vehicle for connection, inviting individuals to immerse themselves in the experience fully.

Moreover, the notion of "sunyata," or emptiness, can be applied here as well. Just as sunyata encourages us to let go of preconceived notions and embrace the present moment, effective design invites us to shed our expectations and engage with the experience as it unfolds. This perspective is echoed in the writings of thinkers like Donald Norman, who emphasizes the importance of emotional design in creating products that resonate with users on a deeper level. By situating Jony Ive's quote within this rich tradition, we can appreciate the profound implications of prioritizing feeling in design.

Living the teaching

Consider a modern scenario where this teaching finds practical application: a well-designed event, such as a wedding or a community gathering. The visual elements—decorations, lighting, and layout—are undoubtedly important, yet it is the emotional atmosphere that truly defines the experience. When guests feel welcomed, cherished, and connected to one another, the event transcends its physical components, becoming a cherished memory that lingers long after the last dance. This illustrates how prioritizing feeling in design can transform ordinary moments into extraordinary experiences.

In a different context, think about a challenging conversation with a loved one. The words exchanged may hold significance, but the emotional undercurrents—vulnerability, empathy, and understanding—are what truly shape the interaction. By consciously focusing on how we make each other feel, we can navigate difficult moments with grace and compassion. This practice of prioritizing emotional resonance in our relationships echoes Jony Ive's assertion, reminding us that the essence of connection lies not just in what we say or do, but in how we make others feel.

A reflection

As we contemplate Jony Ive's profound insight, we are invited to reflect on our own experiences of design and feeling. How often do we pause to consider the emotional impact of our surroundings, whether in our homes, workplaces, or social gatherings? In what ways can we cultivate a deeper awareness of the feelings evoked by our interactions with the world? This contemplative inquiry encourages us to embrace the transformative power of design, reminding us that the essence of experience lies not in the superficial, but in the profound connections we forge through feeling.

Author
Jony Ive

Wisdom from Jony Ive.

Got Questions?

Frequently Asked Questions

Jony Ive emphasizes that design transcends mere aesthetics; it encompasses the emotional and sensory experiences that shape our interactions. This perspective highlights the importance of creating environments and experiences that resonate deeply with individuals, fostering genuine connections.
You can apply this teaching by being mindful of the emotional atmosphere you create in your surroundings. Whether at home, work, or in social settings, prioritize how your actions and environment make others feel, aiming to cultivate warmth, connection, and understanding.
Yes, the concept of prioritizing emotional engagement in design is prevalent in various experience-design texts. Authors like Donald Norman and Peter Morville discuss the significance of emotional design and user experience, emphasizing the need for designs that resonate on a deeper level.
Aesthetics focuses on the visual appeal and surface-level attributes of a design, while emotional design emphasizes the feelings and experiences evoked by that design. Jony Ive's quote suggests that true design must integrate both aspects to create meaningful experiences.
Mindfulness practices can support living this teaching by encouraging you to be present and aware of your emotional responses and those of others. Engaging in active listening and empathy can also enhance your ability to create emotionally resonant experiences.
To create a more emotionally engaging environment, consider the sensory elements of your space—lighting, colors, sounds, and textures. Aim to design spaces that evoke warmth and connection, and be intentional about the interactions you foster within that environment.

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